| A Short E-Commerce & Internet Business Glossary | i |
| Introduction | 1 |
| How to Use This Book | 3 |
| Chapter 1: Major Trends Affecting the E-Commerce & Internet Business | 7 |
| 1) Introduction to the E-Commerce & Internet Business | 7 |
| 2) Booking Travel Over the Internet Continues Sizzling Growth | 10 |
| 3) Apple’s iPod Revitalizes the Music Industry/Amazon and MySpace Follow Suit | 12 |
| 4) Tablet and Ultrabook Sales Soar | 14 |
| 5) Internet Film and TV Content Grows/Netflix Evolves to Focus on Online Delivery | 14 |
| 6) User Generated Content Drives Social Media and Generates Ad Revenues | 17 |
| 7) Health Information Research Remains a Leading Use of the Internet | 18 |
| 8) Bricks, Clicks and Catalogs Create Synergies While Online Sales Growth Surges | 19 |
| 9) Amazon Gains Market Share | 20 |
| 10) Online Advertising Becomes More Targeted, Nears 20% of Total Advertising Market | 21 |
| 11) Targeted Online Advertising and Social Network Advertising Boost Revenues | 23 |
| 12) Banks See Rapid Growth in Online Banking | 23 |
| 13) Insurance Direct Selling and E-Commerce Grows | 24 |
| 14) Wi-Fi is Pervasive and Indispensable | 26 |
| 15) Broadband Market Nears 1 Billion Users | 27 |
| 16) Fiber-to-the-Home Gains Traction | 28 |
| 17) U.S. Broadband Connections Rank Behind Other Nations | 29 |
| 18) Cloud Computing, Software as a Service (SaaS) Point the Way to the Future | 30 |
| 19) VOIP Use Soars and Threatens to Revolutionize Telecom | 31 |
| 20) Telecommunications Move Online Including Unified Communications, Telepresence | 33 |
| 21) Security Needs Flourish/Firefox and Google Chrome Grow | 34 |
| 22) Carriers Eliminate Unlimited Access Plans for Smartphones and Landlines, Up Profit Potential | 36 |
| 23) 3G Cellular Systems, Including EV-DO, Are Enhanced/HSPA+ Offers High Speed Competition to 4G | 37 |
| 24) LTE Offers 4G High-Speed Platforms, Competes with WiMAX | 38 |
| 25) Virtual Worlds Open Up New Revenue Sources | 39 |
| 26) Social Media Privacy Concerns Plague the Industry | 39 |
| 27) Groupon and Other Coupon Firms Compete Aggressively for Consumers’ Attention | 40 |
| 28) HTML5 to Make Web Pages More Interactive | 40 |
| 29) Chinese Consumers Go Online as the World’s Biggest Internet Market Soars | 41 |
| Chapter 2: E-Commerce & Internet Business Statistics | 43 |
| E-Commerce & Internet Business Overview | 44 |
| Estimated Quarterly U.S. Retail Sales, Total & E-Commerce: 1st Quarter 2003-2nd Quarter 2011 | 45 |
| E-Commerce Industry, U.S., Quarterly Revenue: 2010-2011 | 46 |
| Internet Publishing & Broadcasting, Internet Service Providers & Web Search Portal | s: |
| Estimated Revenue & Expenses, U.S. 2007-2011 | 47 |
| Internet Access Technologies Compared | 48 |
| Number of Business & Residential High Speed Internet Lines, U.S.: 2004-2011 | 49 |
| Percent of Home Broadband Adoption Across Population Subgroups, U.S.: 2006-2010 | 50 |
| Demographics of Internet Users by Sex, Age, Race, Community Type, Income & Education: May 2011 | 51 |
| Common Internet Activities, U.S. | 52 |
| Common Daily Internet Activities, U.S. | 53 |
| Top 10 Websites, U.S.: January 2012 | 54 |
| Top 10 Retail Industry E-Commerce Sites, U.S.: January 2012 | 55 |
| Top 10 Social Networking Websites, U.S.: January 2012 | 56 |
| Leading Search Engines, U.S.: January 2012 | 57 |
| eBay Quarterly & Annual Statistics: 2007-2011 | 58 |
| Chapter 3: Important E-Commerce & Internet Business Contacts | 59 |
| (Addresses, Phone Numbers and Internet Sites) | |
| Chapter 4: THE E-COMMERCE 450: | |
| Who They Are and How They Were Chosen | 87 |
| Industry List, With Codes | 88 |
| Index of Companies Within Industry Groups | 90 |
| Alphabetical Index | 101 |
| Index of Headquarters Location by U.S. State | 105 |
| Index of Non-U.S. Headquarters Location by Country | 109 |
| Index by Regions of the U.S. Where the Firms Have Locations | 110 |
| Index of Firms with International Operations | 120 |
| Individual Data Profiles on Each of THE E-COMMERCE 450 | 125 |
| Additional Indexes | |
| Index of Hot Spots for Advancement for Women/Minorities | 570 |
| Index by Subsidiaries, Brand Names and Selected Affiliations | 572 |