| A Short Airline, Hotel & Travel Industry Glossary | i |
| Introduction | 1 |
| How to Use This Book | 3 |
| Chapter 1: Major Trends Affecting the Airline, Hotel & Travel Industry | 7 |
| 1) Introduction to the Travel Industry | 7 |
| 2) Discount Airlines Set the Standard But Face Economic Challenges | 8 |
| 3) Global Airlines Face Daunting Challenges | 10 |
| 4) International Airlines Try to Lure Passengers with In-flight Perks | 11 |
| 5) Open Skies Agreement Lowers Restrictions on Trans-Atlantic Travel | 13 |
| 6) ADS-B Improves Air Traffic Control | 13 |
| 7) General Aviation Feels the Burn of the Global Recession | 14 |
| 8) Private Jet Rentals Continue in the Form of Fractional Share Ownership | 14 |
| 9) Boeing and Airbus Continue Their Struggle for the Best New Aircraft | 15 |
| 10) New Aircraft Designs Offer Greater Passenger Comfort/More Efficient Engines | 17 |
| 11) In Flight Wireless Takes Off | 18 |
| 12) Airports Hit Hard by Tough Economy | 19 |
| 13) Deregulation Opens Huge Travel Markets in China and India | 20 |
| 14) Booking Travel Over the Internet Becomes the Norm | 21 |
| 15) Sustainable Tourism and Ecotourism Grow as Certification Standards Emerge | 22 |
| 16) Destination Club Membership Growth Is Checked | 23 |
| 17) Hotel Occupancy Rates Fall/Pod Rooms Grow in Popularity | 24 |
| 18) Cruise Industry Bookings Hold Steady | 25 |
| 19) Convention Center Space is Expanding, but Faces Falling Attendance Rates | 26 |
| 20) New Technologies Show Promise for Port and Airport Security | 27 |
| 21) High Speed Passenger Trains, Including Maglev, Gain New Acceptance | 29 |
| 22) Self-Check-In Kiosks, RFID and Other New Technologies Save Labor Costs for Airlines and Hotels | 31 |
| 23) Self Service Retail and Travel Technologies Take Off | 32 |
| 24) Las Vegas Hotel Construction Boom Slows While Housing Sales Plummet | 33 |
| 25) Aging Baby Boomers Will Cause Significant Changes in the Leisure Sector, Including Sports and Activity-Based Travel | 34 |
| 26) The Future of Travel | 35 |
| Chapter 2: Airline, Hotel & Travel Industry Statistics | 37 |
| Airline, Hotel & Travel Industry Overview | 38 |
| Economic Impact of Travel & Tourism in the U.S.: 1995-2008 | 39 |
| Air Carrier Traffic Statistics, U.S.: 1981-2007 | 40 |
| Air Carrier Traffic Statistics, U.S.: 12 Months Ended April 2009 and April 2008 | 41 |
| U.S. Aviation Industry Average Annual Percentage Growth Forecasts by World Region: 2008-2025 | 42 |
| Air Travel Price Index, U.S.: 1995-2008 | 43 |
| Total Scheduled U.S. International Passenger Traffic, U.S. Commercial Air Carriers: 2000-2025 | 44 |
| International Visitor Arrivals to the U.S.: 2000-2010 | 45 |
| Domestic Airline Jet Fuel Prices, U.S.: 1990-2009 | 46 |
| Quarterly System Operating Profit & Loss Margin for U.S. Airlines: 1st Quarter 2008-1st Quarter 2009 | 47 |
| Top 10 U.S. Airlines & Airports Ranked by 2008 System Scheduled Enplanements | 48 |
| U.S. Lodging Industry, Estimated Revenues & Profits: 1992-2009 | 49 |
| Hotel Industry Figures, U.S.: 2005-2008 | 50 |
| U.S. Lodging Industry: Monthly Change in Average Daily Rate (ADR): July 2000-June 2008 | 51 |
| U.S. Lodging Industry: Monthly Change in Occupancy Percentage: July 2000-June 2008 | 52 |
| North American Cruise Line Statistics: 2004-1st Quarter 2009 | 53 |
| North American Cruise Passenger Nights by Cruise Line: 2007-1st Quarter 2009 | 54 |
| North American Cruise Passengers by Departure Port: 2007-1st Quarter 2009 | 55 |
| North American Cruise Passengers by Destination: 2008-1st Quarter 2009 | 56 |
| Amtrak Ridership: 1991 - March 2009 | 57 |
| Highway Vehicle Miles Traveled, U.S., Monthly: 1992-2009 | 58 |
| Transportation Services Index, U.S.: 1993-2009 | 59 |
| Percent Change in the U.S. Transportation Services Index (TSI) from Year-to-Year: 2000-2009 | 60 |
| Employment in the Airline, Hotel & Travel Industry, U.S.: 2001-2008 | 61 |
| Chapter 3: Important Airline, Hotel & Travel Industry Contacts | 63 |
| (Addresses, Phone Numbers and Internet Sites) | |
| Chapter 4: THE TRAVEL 300: | |
| Who They Are and How They Were Chosen | 95 |
| Industry List, With Codes | 96 |
| Index of Rankings Within Industry Groups | 98 |
| Alphabetical Index | 107 |
| Index of U.S. Headquarters Location by State | 110 |
| Index of Non-U.S. Headquarters Location by Country | 112 |
| Index by Regions of the U.S. Where the Firms Have Locations | 115 |
| Index of Firms with International Operations | 123 |
| Individual Profiles on Each of THE TRAVEL 300 | 127 |
| Additional Indexes | |
| Index of Hot Spots for Advancement for Women/Minorities | 462 |
| Index by Subsidiaries, Brand Names and Affiliations | 464 |