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Outsourcing & Offshoring Industry Overview

 

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Outsourcing & Offshoring Industry Overview
NumberUnitDateSource
Global Outsourcing Revenues 500 Bil. US$ 2008 PRE
Global Outsourcing Contracts:
Total TCV for Contracts with TCV > $25 Mil. 89.4 Bil. US$ 2008 TPI
Americas 27.8 Bil. US$ 2008 TPI
Europe, Middle East & Africa (EMEA) 49.3 Bil. US$ 2008 TPI
Asia-Pacific 12.3 Bil. US$ 2008 TPI
Average Contract Length for Contracts with TCV > $25 Mil. 5.2 Years 2008 TPI
Service Providers Awarded:
One or more contracts 124 2008 TPI
Five or more contracts 36 2008 TPI
Ten or more contracts 19 2008 TPI
TCV by Industry
Manufacturing 22.2 Bil. US$ 2008 TPI
Telecommunications 21.5 Bil. US$ 2008 TPI
Financial Services 18.1 Bil. US$ 2008 TPI
Energy 10.0 Bil. US$ 2008 TPI
Healthcare & Pharmaceuticals 6.5 Bil. US$ 2008 TPI
Media & Entertainment 4.4 Bil. US$ 2008 TPI
Business Services/Other 3.0 Bil. US$ 2008 TPI
Travel, Transportation & Hospitality 2.4 Bil. US$ 2008 TPI
Retail 1.4 Bil. US$ 2008 TPI
Annualized Market Revenues by Function
Infrastructure

25.7

Bil. US$ 2008 TPI
Network Services 16.9 Bil. US$ 2008 TPI
Full ITO (ADM bundled with Infrastructure) 10.2 Bil. US$ 2008 TPI
Applications Development & Maintenance (ADM) 10.1 Bil. US$ 2008 TPI
Financial Services6.3 Bil. US$ 2008 TPI
Financial Management 4.8 Bil. US$ 2008 TPI
Contact Centers 3.7 Bil. US$ 2008 TPI
Human Resources 1.4 Bil. US$ 2008 TPI
BPO Multi-Process 2.2 Bil. US$ 2008 TPI
Fabrication & Assembly 2.9 Bil. US$ 2008 TPI
Procurement 0.5 Bil. US$ 2008 TPI
Indian IT-Enabled Services & BPO Exports 23.0 Bil. US$ 2008 TPI
Projected 26.9Bil. US$ 2009 TPI
Indian IT-Enabled Services & BPO Exports 10.6 Bil. US$ 2008 NASSCOM
Projected 12.8 Bil. US$ 2009 NASSCOM
Indian Engineering, R&D & Software Products Exports 6.2 Bil. US$ 2008 NASSCOM
Projected 7.3 Bil. US$ 2009 NASSCOM
PRE = Plunkett Research estimate; TPI = Technology Partners International; NASSCOM = National Association of Software and Service Companies; BPO = Business Process Outsourcing; ITO = Information Technology Outsourcing; TCV = Total Contract Value.

Source: Plunkett Research Ltd.
Copyright © 2009, All Rights Reserved
Plunkett's Outsourcing & Offshoring Industry Almanac 2010

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